FAQ

WHAT IS THE COST FOR TUTORING?

My rate is $40 an hour per student. I invoice clients at the end of  every month. I accept online banking transfers, PayPal, credit  card and  personal cheque as methods of payment.  

WHERE DOES THE TUTORING TAKE PLACE?

I provide a quiet, calm and structured learning environment in my home in Parksville. My dedicated classroom is private and features a large  work area, computers, and small library area.  Close to the beach, schools and local amenities, Treetops is ideally located for families in the Oceanside and Nanaimo areas.

HOW LONG HAVE YOU BEEN WORKING WITH CHILDREN WHO HAVE SPECIAL NEEDS?

I have been tutoring children and young adults who live with a variety  of Special Educational and behavioral needs for over 12 years. I started my training in the UK as a volunteer at a residential school for  children with low functioning to moderate learning disabilities. I was  hired within 8 weeks of being there and have never looked back. I have  worked in both public and private schools and learning centers. 

ARE YOU QUALIFIED?

I am highly qualified and experienced; with many years of experience  both personally and professionally working with young people who have neurological or behavioural challenges.

I hold diploma's in Special Education and Educational Psychology. I am trained in First Aid and Safety Intervention, anti-aggression and bullying  practices. I have an up-to-date Criminal Records Check. 


I am also a certified  practicum mentor for the Child and Youth Care program at Vancouver  Island University. 

My proven track record of taking on challenging students and adapting  the curriculum in a way that gets the best work out of these children  speaks for itself. I have a passion for seeing children and young adults  succeed and achieve their greatest potential. 

WHERE DOES THE ACADEMIC WORK COME FROM?

Treetops' academic and learning resources come from a variety of  sources. I have worked closely with distance education programs on the  Island, across Canada and in the UK - some of the work that students complete is provided by these learning programs. Other students require a tailor-made curriculum which I will create and implement; some parents also suggest a preferred curriculum that suits their child best. I work closely with parents to find the best learning program for their child. 

HOW LONG DOES A TUTORING SESSION LAST?

This is dependent on the student’s needs and the parent or caregivers  wishes. Treetops operates Monday to Friday, 9:30am to 5pm. I have  several students who work well with 2 one-hour sessions a week and other students who come to me 2-3 days a week for four or five hours at a  time. It purely depends on the students’ abilities and the parent’s time preferences.

I operate  “Homework Clubs” throughout the year and a variety of specialized classes throughout some of the public holidays. 

HOW IS A TUTORING SESSION STRUCTURED?

I am a firm believer in tailoring each session to the individual  student’s academic or behavioral needs. Each student will have their  own customized schedule, computer profile and work resources. I prefer  to create a structured and routine focused learning environment as this  often reduces anxiety and the "fear of the unexpected" that many of my  students often start out  with when entering a new program. 

DO YOU FOLLOW THE SD68 CALENDAR?

For the most part, yes. Being a parent of school aged children I try to  work closely with to the SD68 Nanaimo/Ladysmith school calendar.  Treetops is open for business on Pro D days, but is closed on public holidays, two weeks during the Christmas holidays and for the month of July. I re-open in August for “Summer School” which has proven to be popular with both regular Treetops clients and  families just looking for extra support during the summer vacation. 

DO YOU TUTOR INTERNATIONAL STUDENTS OR STUDENTS OUTSIDE OF THE NANAIMO AREA?

Yes, I have students who live in rural areas in the towns surrounding  Oceanside and Nanaimo, as well as other parts of BC and Canada. I have the technology and software to tutor students via the internet and tutor  several international students, both in person and online. 

DO I HAVE TO SIGN A CONTRACT?

An initial registration form is required to be filled out by parents and care givers. A standard tutoring agreement may be required after a 3 session trial period. 

WHAT IS YOUR CANCELLATION POLICY?

I respectfully ask for 14 days written notice for cancellation of a student’s tutoring services. 

DO YOU PROVIDE TUTORING IN THE SUMMER?

Yes, I close Treetops for the month of July and re-open in August for “Summer School”. This is a more relaxed schedule than the typical school  year schedule. There are more art and creatively inclined activities available to students; more time spent outside in the sunshine and this  is a great opportunity for students who may need that head-start before  the new school year begins. 

HAVE YOU BEEN THROUGH GOVERNMENT CRIMINAL RECORD CHECKS?

Yes, I have an up to date Criminal Records Check and several excellent  references available from parents, former colleagues, respected members  of the local community, professionals currently working in Special Education and former students from Treetops and other learning programs  that I have worked with. 

DO YOU CHARGE FOR CANCELLED OR MISSED APPOINTMENTS?

Whilst I am realistically flexible about the cancellation of  appointments. I do charge $20.00 for cancelled appointments at short notice. 

DO YOU CHARGE GST?

The relevant taxes will be charged where applicable.